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花品保養知識 Product Care

Overview

order​  Order

• How to place an order? How to order?

• How to change the order content? How to change my order?

• I missed the promotional offer after the order was confirmed, can I still enjoy the relevant discount?  Have I been able to enjoy the relevant discount if I missed the recent promotion offer after the order was confirmed?

• I have placed an order successfully, but I still haven't received a confirmation notification. what to do? I have successfully placed an order but have not yet received a confirmation notice. What should I do?

• I ordered several products at the same time, but only one was found when I received the goods. Is it missing? I ordered several products at the same time, but only one can be found at the time of receipt. Is it lost?

• I want to design my own unique bouquet, who can I contact? I would like to design my own unique bouquet, who can I contact

Product

• What floral products can I buy? What floral products can I buy?

• What is your floral paper like? What is your wrapping  paper?

• How long can the bouquet be kept? Is it fresh? Can I fetch flowers one day earlier and use them the next day? How long can bouquet keep fresh? Can I take flowers one day earlier and use for the next day?

• How to save my flowers? How to keep my flowers?

• If I feel dissatisfied after receiving the flower, can I change it? Is it possible to change the flower product after receiving?

• Does the flower basket have tripods and greeting cards? Does the bouquet have a wish card? Does the flower basket have a tripod stand? Does the bouquet have a greeting card?

Delivery details Delivery

• Will you deliver to any place? Will you deliver to all over the place?

• How long does it normally take for delivery?  How long does it take for  shipping?

Returns and exchanges

• Are Fa Sunflower's products guaranteed? Is FaSunflower's product quality guaranteed?

Can't find the problem in your mind?
Can't Find your Question?

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