Shipment

Each of our floral products will be delivered by hand and car. Large flower items such as flower baskets and decorations will be photographed for guests' records after being delivered to the scene. Bouquets and other products that are relatively small or handed directly to the recipients can be checked on the spot, and we also take pictures before giving them to the guests.

Delivery time

9:00am-5:00pm

9:00am-1:00pm

1:00pm-5:00pm

5:00pm-8:00pm

A.

B.

C.

D.

If you want to specify the time (+/- 15mins), you will be charged an additional fee of $ 60. Delivery at other times will incur a surcharge of $ 150- $ 300.
Some special places such as ICC, old building without guard, ocean park, village, we may need to contact with consignee to pickup the product at a suitable place (such as downstair, entrance of village etc). If messenger cannot contacts with consignee and delivers successfully, secondary delivery fee may be charged for deliver again.
For normal delivery, our delivery staff will make appropriate arrangements according to the location. Such as delivering to hotels, restaurants, performance venues, funeral home, opening ceremony, we will either deliver them earlier, or arrange delivery at the most appropriate time to. If you need a special time arrangement, please contact us to provide the most best time service.

Delivery surcharges in various regions

 

Hong Kong Island

free
free
free
$ 60
$ 120
$ 120

Hong Kong Island Central*
Hong Kong Island East, Hong Kong Island West
Aberdeen, Ap Lei Chau, Wong Chuk Hang
Mid-levels, Braemar Hill, Jardines Lookout
Peak, Wong Nai Chung, Deep Water Bay, Repulse Bay
Remote South District on Hong Kong Island
(Shek O, Stanley, etc.)

* For Causeway Bay and Central District, the high-basket flower baskets need a style of more than $ 800 to arrange delivery service (except for the stand style). For styles less than $ 800, an additional $ 60 will be charged for the basic delivery fee.

Kowloon

Districts in Kowloon

free

New Territory

Tuen Mun Urban / Yuen Long Urban
Tsuen Wan Urban / Kwai Tsing Urban
Shatin/Tai Po/North/ TKO
Downtown Saigon
Ma Wan / Tung Chung / Disney Hotel
Airport Expo and Hotel
Country / House
Remote New Territories *
Discovery Bay / Airport Passenger Terminal / Disneyland

Free
Free
Free
$120
$120
$120
​$120​$120$240

* No delivery service will be provided for the restricted areas such as South Lantau Island, Tagu Ling, Sha Tau Kok, and Cheung Chau, Lamma Island, Peng Chau, and other outlying islands without roads.

*Including Pat Heung, San Tin, Ting Kok, Tai Mei Tuk, Lung Kwu Tan, Kam Tin, Kam Sheung Road, Lau Fau Shan, So Kwun Wat, Tai Lam, Tsing Lung Tau, Lam Tsuen, Hong Lok Yuen, Nai Chung, Tseung Kwan O Industrial Estate, Please note that in other special areas, particularly remote locations/village houses, etc., the amount of additional fees may be adjusted due to circumstances. Please contact us for inquiries before placing the order.

 

Shipping issues

Will you deliver it everywhere?

Our delivery service basically covers the whole Hong Kong, as long as there are roads and parking places, we can provide you with delivery services. However, please note that delivery services are not available in the following locations:

1) New Territories place in the restricted area paper

2) Country parks that are not covered by roads or vehicles are prohibited

3) Outlying islands where there is no road access, such as remote delivery locations and difficult to find village house units, we will call the flower collectors to meet at the village landmarks (such as village offices and power stations) to wait, and additional fees will be charged depending on the situation . Sorry for any inconvenience.

How long does it take for general delivery?

Same-day orders need to be arranged at least 4 hours in advance (if you need to deliver at 8 pm on the same day, you need to place an order and pay and confirm at least 4 pm on the same day) and because the flower materials generally need to be prepared two days ago, the same-day order may not be Can find the corresponding flowers. The sooner the floral products are ordered in advance, the fresher the flowers available on the market will be, so we recommend that guests order as soon as possible. Flowers imported from foreign countries such as the Netherlands / Kenya will need to be ordered 3 days in advance.